Jeff Skipper is an expert in accelerating change. Clients such as Suncor, Enbridge, IBM, and The Salvation Army have engaged him to achieve dramatic results during strategic transformation by wrapping complex change in motivating mission. Jeff holds a Master’s degree in Organizational Psychology and is a Certified Change Management Professional. His first book will be published in 2020.
CIO Peer Forum 2020, Day 1: Track speaker
Why do some people do everything in their power to avoid making difficult changes? Why do others jump in with both feet? Why are some leaders more successful at getting people on board? It’s not charisma. The good news is that there are proven steps backed by psychological principles you can take to anticipate the response to change and help people embrace it successfully.
- How to interpret common reactions to strategic change and recognize resistance factors
- A simple method to diagnose perceptions, assess impact and determine how much support to provide when rolling out a change
- How to apply a 5-Point Early Warning System to predict employee responses and select tactics to address potential issues in advance
- Tactics that successful leaders apply to convert negative perception to positive engagement