Alison Toscano 
A CIO Communication Framework For The Digital Era What’s Different in the Digital Era? Board communications have always been important for CIOs, but DX at scale is most successful when driven by the CEO, senior management, and the board—not with a bottom up approach that lacks sufficient clout. DX visibility and potential for missteps mean …
A CIO Communication Framework for the Digital Era: The CIO’s Direct Reports The CIO’s communications with his or her direct reports are a critical, yet sometimes overlooked, element of digital and organizational transformation. The CIO’s staff are the evangelists and change agents of transformation and, as such, do much of the heavy lifting. To do …
A CIO Communication Framework for the Digital Era: The Board of Directors Communicating with the board and influencing the board’s decisions in support of IT and enterprise digital transformation are essential components of success in CIOs’ digital transformation strategy and execution. As enterpnse thampions for digitally driven business transformation, CIOs must use all means at …
A CIO Communication Framework for the Digital Era: Line-of-Business Executives Digital transformation requires close collaboration among CIOs ancl their LOB peers. Each stakeholder brings skills, knowledge, and resources that collectively power transformation initiatives. But to succeed, relationships have to weather inevitable challenges. For that to happen. ClOs must be able to effectively communicate and work …
Rajat is National Director of Information Technology at McMillan LLP His areas of expertise include Business Intelligence and Scientific and Technical services.
Rahim Hashwani is the Senior Director of Technology and Support Service at PointClickCare. His areas of expertise include Service Management and Scientific and Technical service.
Shannon is the Director General at Public Services and Procurement Canada. Her areas of expertise include IT Architecture and IT Competencies/ Culture.
Max is the Director of Corporate Systems at PointClickCare. His areas of expertise include Business Intelligence and IT Competencies/ Culture.
In his presentation, Steve Bell addressed that, “Our ability to rapidly and effectively envision, develop and deliver technology- related value to enhance the customer experience is becoming a key competitive differentiator. This calls for a new way of thinking about the relationship of IT within the business, and a new way of working across the …
Chris is the IT Manager at Sanjel Energy Services. His areas of expertise include Business Alignment/ Relationship Management and Solution Delivery/ Support.
Sanjay is the Vice President of Information Technology at Planet Energy. His areas of expertise include Business Intelligence and IT Architecture.
The Four Zones Model: Finding the right balance between operational excellence and business innovation The CIO.com 2017 State of the CIO survey found that 72% of respondents said they were struggling to strike the right balance between operational excellence and business innovation. 87% of respondents also said that “juggling transformational and functional responsibilities has become …